Privacy Policy

At Playground Department, we believe trust is the foundation of meaningful collaboration. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

Who We Are

Playground Department is a play-based consultancy and facilitation studio that helps teams and organizations strengthen collaboration, creativity, and performance through workshops, research activities, and team development experiences.

The data controller responsible for processing your personal information is:

Elpidas Designverkstad AB
Organization Number: 556919-2619
Sweden

For any questions regarding this Privacy Policy or your personal information, please contact: hello@playgrounddept.com

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Job title
• Company name
• Team size and organizational information
• Responses to applications, surveys, questionnaires, interviews, and workshops
• Information shared during meetings, calls, or correspondence
• Testimonials, feedback, and reflections you choose to provide

We may also receive limited technical information automatically when you visit our website, collected by our hosting provider as part of standard server operation and security, such as:

• IP address
• Browser type
• Device information
• Pages accessed
• Anonymous usage and analytics data (e.g. pages viewed, referring site, approximate region)

We use PostHog for website analytics, configured by default in a cookieless, anonymized mode: it does not set cookies or store persistent identifiers on your device, and it honours your browser's "Do Not Track" setting. If you consent via our cookie banner, we additionally enable cookies and session recording (which captures anonymized interactions such as page navigation, clicks, and scrolling; sensitive inputs such as passwords are masked) to help us improve the experience. We do not use advertising or cross-site tracking.

Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:

Consent

When you voluntarily submit forms, sign up for communications, participate in surveys, or otherwise choose to provide information.

Performance of a Contract

When processing is necessary to deliver services, workshops, events, or agreements requested by you or your organization.

Legitimate Interests

When processing helps us improve our services, understand client needs, develop methodologies, maintain business operations, or communicate about relevant services, provided those interests do not override your rights and freedoms.

Legal Obligations

When we are required to retain or process information under applicable laws or regulations.

How We Use Information

We use information to:

• Review applications and inquiries
• Deliver workshops, events, and services
• Communicate with clients and participants
• Tailor experiences to specific team needs
• Measure impact and outcomes
• Improve our methodologies and offerings
• Conduct internal research and service development
• Meet legal, contractual, and administrative obligations

We only collect information that is relevant to providing and improving our services.

Workshops, Surveys, and Research Activities

As part of our services, we may collect information through:

• Discovery questionnaires
• Team assessments
• Surveys
• Interviews
• Workshops
• Reflection exercises
• Feedback sessions

This information helps us understand team dynamics, evaluate outcomes, and improve the experiences we design.

We may use anonymized and aggregated insights from workshops, surveys, and research activities to improve our services, develop new methodologies, publish industry insights, and better understand collaboration, creativity, and team performance.

We will never publish identifiable participant, team, or company information without explicit permission.

Case Studies, Testimonials, and Media

From time to time, we may ask clients or participants for permission to:

• Share testimonials
• Publish case studies
• Use quotes
• Use photographs or recordings from events

We will always seek explicit consent before using identifiable information for marketing, communications, or publication purposes.

International Data Transfers

Some of the third-party tools and service providers we use may process information outside the European Economic Area (EEA).

When personal information is transferred outside the EEA, we take reasonable steps to ensure appropriate safeguards are in place, including the use of approved contractual mechanisms such as Standard Contractual Clauses (SCCs) where required.

Third-Party Services

We may use trusted third-party providers to operate parts of our business, including:

• Website hosting providers
• Survey and form platforms
• Analytics providers (PostHog)
• Scheduling tools
• Communication and email platforms
• Project management and documentation tools
• Payment and invoicing services

These providers process information on our behalf and are expected to comply with applicable privacy and security requirements.

How We Store and Protect Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Access to information is limited to individuals who need it to provide services, maintain operations, or fulfill legal obligations.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

• Deliver services
• Evaluate applications
• Improve our offerings
• Fulfill contractual obligations
• Meet legal and accounting requirements
• Resolve disputes and enforce agreements

When information is no longer needed, it will be deleted, anonymized, or securely archived.

Your Rights

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy protections, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Request a copy of your information
• Withdraw consent where consent is the basis for processing
• Request data portability where applicable

To exercise any of these rights, please contact us at hello@playgrounddept.com.

You also have the right to lodge a complaint with your local data protection authority.

If you are located in Sweden, you may contact:

Integritetsskyddsmyndigheten (IMY)

Cookies

Our website currently uses only essential cookies required for the site to function and be served securely. By default, our analytics (PostHog) runs in a cookieless mode and stores nothing on your device, and we use no advertising or cross-site tracking cookies. We show a consent banner: if you Accept, we additionally enable cookies and session recording; if you Decline, only essential cookies are used. You can change your choice at any time by clearing this site's data in your browser.

If we introduce non-essential cookies (for example, analytics) in the future, we will update this policy and, where required by law, request your consent before placing them on your device.

You can manage or block cookies at any time through your browser settings.

Children

Our services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children under the age of 16.

Automated Decision-Making

We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve.

Any updates will be published on this page along with the updated revision date.

Contact Us

Playground Department
Operated by Elpidas Designverkstad AB
Organization Number: 556919-2619

hello@playgrounddept.com